Clear pricing, in writing.
Three service packages, priced for your property. You know the fee, the scope and what is billed separately before you sign anything.
Service packages
Choose the scope your property needs
Every property is different, so every fee is quoted for your building: a base monthly management fee plus a variable component based on its size. Packages apply to plazas, commercial and rental buildings; maintenance for condominiums is quoted separately.
- Budgeting and financial analysis
- Rent and arrears collection
- Accounts payable
- Monthly reporting
- Everything in Essentials
- Preventive maintenance schedules
- Repair and contractor coordination
- Tenant and owner requests
- Everything in Standard
- Snow removal and salting
- Garbage and recycling pickup coordination
- Renovation project coordination
- Capital planning and compliance reporting
No surprises
What the management fee covers, and what it does not
Your written proposal spells this out for your property. Here is the general rule.
Included in the management fee
- The services of your chosen package
- A single point of contact for your property
- Regular financial and operational reporting
- Getting and comparing contractor quotes
- Taking over records and contracts from your current manager
Billed separately
- The work itself — contractors, materials, repairs
- Snow, waste and other service contracts
- Legal, engineering, audit or other professional fees
- Insurance premiums and utilities
Questions
Pricing questions, answered
How is the management fee calculated?
Each proposal combines a base monthly management fee with a variable component based on your property — per unit, per square foot or as a share of the budget, whichever fits the property type. The exact figures are set out in your written proposal.
What types of property do you manage?
Plazas and retail centres, office, industrial and mixed-use buildings, and rental buildings that are not registered condominiums.
Do you work with condominium corporations?
Yes, for construction, repair and maintenance services, including landscaping, cleaning and snow removal, which do not require a condominium management licence. Condominium management services, such as collecting common expenses or contracting and paying suppliers on behalf of a corporation, must be provided by a manager holding a licence from the CMRAO (cmrao.ca), and we do not offer them.
Do you find tenants or represent owners at the Landlord and Tenant Board?
No. In Ontario, leasing units on behalf of an owner (finding tenants, showing units or negotiating leases) is trading in real estate and requires registration with the Real Estate Council of Ontario (RECO), and representing an owner before the Landlord and Tenant Board requires a lawyer or a paralegal holding a Law Society of Ontario licence. We work alongside your real estate brokerage and legal advisers and keep the records they need.
Who does electrical, plumbing and gas work?
Contractors holding the required provincial authorizations: electrical contractors with an ESA licence, gas technicians with TSSA certificates and plumbers with a Skilled Trades Ontario certificate of qualification. Smart Pro Management scopes, schedules and oversees the work; it does not perform regulated trade work itself.
Which areas do you serve?
We are based in Oakville and manage properties in Oakville, Burlington, Milton, Mississauga, Brampton, Halton Hills, Toronto and across the Greater Toronto Area.
Can we change packages later?
Yes. The packages are designed so you can start with the scope you need today and add services as your property’s needs change. We discuss any change with you before it takes effect.
What is billed separately?
The work itself — contractor invoices, materials and repairs — as well as professional fees such as legal, engineering or audit work, insurance premiums and utilities. Your proposal lists exactly what is included and what is not.
Get a proposal for your property
Tell us about the building and we will send you a written proposal.